How to Use AI for Marketing: Top Tools and Prompts

AI for marketing

 

There’s no denying it: The marketing landscape is evolving. Consumers are becoming more discerning and technology more advanced.

To meet their goals and stay ahead of the competition, marketers must equip themselves with the right tools, including AI for marketing. When used effectively, AI (artificial intelligence) tools offer a faster, more effective way of planning, executing, and measuring campaigns.

 

Benefits of using AI for marketing

AI is still relatively new to the marketing world compared to traditional marketing tools. But even when AI adoption is still in the early stages, AI tools for marketing can already prove to be advantageous for businesses. Here are some of the ways AI can help marketers with their campaigns:

A more personalized marketing approach

If you’re still employing a one-size-fits-all marketing approach, it’s high time for a change. You’re competing with many other businesses for your target customer’s attention, so you need to find a way to be as relevant and engaging as possible. This is where AI can help.

AI algorithms can be used to better analyze customer data. This is extremely helpful in the market segmentation process. Businesses have access to more reliable and accurate data that allows them to segment customers based on select behaviors and characteristics.

For example, an online grocer can segment customers based on basket size and shopping frequency. They can then develop more suitable and relevant marketing efforts per cluster with that data. For instance, a loyalty program can entice low-frequency shoppers to buy from the online store more often to win rewards points or discounts for every purchase.

Aside from market segmentation, AI can be beneficial in predictive analytics. With pattern recognition and predictive modeling, you can more or less know a customer’s next step. We can even go so far as to say that predictive analytics can tell what a customer will do before they even make a decision.

But why is predictive analytics important? It can help marketers design more intentional campaigns for specific customers. For example, this feature can help predict when customers will likely churn or disengage with your brand. It provides particular signs or triggers that will tell you to start activating your retention campaign before it’s too late.

Hiring a marketing virtual assistant can help you make the most out of AI for digital marketing. Schedule a free consultation with our Growth Experts to learn more.

Data-driven decisions

Another big plus of this highly digital world is access to data. However, manually extracting, cleaning, processing, and storing a large amount of data can be quite tedious. AI provides a better data management system to support data-driven decision-making.

 

Active users per social media platform

 

AI tools let you automate data processing, allowing for quick, real-time reports. These tools also reduce the possibility of human error, which is inevitable when doing things manually. So, if you’re sitting on mountains of valuable data, you’re better off using AI-powered data management systems to ensure you have access to accurate and reliable insights.

Improved speed and productivity

The business landscape is competitive. You must be quick to act and adapt to have a better chance at success. With AI for marketers, you can do just that. AI for marketing automation can help you run more efficient workflows for almost everything, including email marketing and ad optimization.

Getting tedious processes out of the way lets you clear space for other tasks. Essentially, you can get more done—faster. At the same time, the right tools can make it easier for you to make adjustments to your automated workflows. This will come in handy when new industry trends come up. You can react more quickly without much disruption to your work.

Better customer experience

Keeping customers happy is no easy task. But it’s not impossible, especially with AI technologies. AI-powered chatbots can help you be there for customers even outside business hours, meaning you can be more responsive and present than ever. The most basic ones can answer frequently asked questions with just a few clicks. The speed and effectiveness of such AI bots help customers resolve issues and queries whenever and wherever.

 

Top AI tools for marketers

Tech is still evolving. But there are already plenty of AI tools for marketing that you can use to give your marketing efforts a boost. Here are some of the top AI-powered tools you can try.

1. SocialBee

Below are some of the biggest social media platforms and their users as of July 2023. According to Statista, these numbers are expected to grow as mobile device usage and social networks continue to “gain traction in previously underserved markets.”

With billions of users per platform, it’s important for marketers to be where their target audience is. This is why social media marketing is important for brands.

AI is a big thing, but it’s only getting bigger. However, staying top of mind is no easy feat. Marketers must compete for the attention and eyeballs, which takes time, energy, and resources. Of course, it also helps to have the best AI for marketing tools. And when it comes to social media management, one of the most effective tools is SocialBee.

SocialBee is a one-stop management tool made even more powerful by AI for marketers. It offers just about any features you need to make your social media campaigns successful. You can do bulk editing and scheduling of posts. You can also use its AI content generation feature to generate captions and images for posts that convert.

2. Google Analytics 4 (GA4)

Reliable and accurate insights lead to better decision-making, improved products, higher customer satisfaction, and, of course, revenues. But manually collecting, storing, processing, and analyzing data can keep you from your other functions. And when large volumes of data are handled the “old-school” way, the risks of human error and security issues are higher.

Tools like Google Analytics 4 or GA4 minimize the risks. GA4 also has AI features that make it faster and more convenient to access valuable and actionable insights. Connecting your website to GA4 will give you access to user’s behaviors when they visit your website. With the right settings, GA4 can easily help you segment your audience based on various factors, from their age groups to their engagement patterns.

Another helpful feature of GA4 is that it can provide you with different reports. For example, you can do a side-by-side comparison between AI-generated insights and your business’ historical performance. You can also visualize a visitor’s path on your site using the funnel exploration feature.

3. Jasper.ai

“Content is king.” You’ve probably heard or read this phrase before. It still holds true, especially for today’s marketers. Yes, having excellent products and services is a must. On top of that, you need to have a solid content marketing strategy if you want to get (and keep) your target audience’s attention. This means putting out quality and relatable content consistently.

Keeping up with the demanding content output you need can be tricky. Thankfully, there are effective AI writing assistants that will help you produce the many types of content you need, from blog posts and press releases to email templates and YouTube Shorts scripts.

You can write engaging and relevant content using Jasper.ai. This writing assistant also allows you to use their Brand Voice feature to make sure all the output is consistent with your brand and values. It also supports a SurferSEO add-on, which is perfect for creating optimized content. Plus, you can also integrate other tools to ensure the quality of your writing. There’s Grammarly for proper spelling and grammar and Copyscape for plagiarism checks.

Get accurate, high-quality content with an AI Content Writer. Book a free consultation call with our Growth Experts for more information.

4. Mailchimp

Social media messaging and chat apps are prominent, but email still has its place in today’s digital world. More than 4 billion users need their emails for various uses, from signing up for classes to corresponding with clients. This makes email marketing an important part of every integrated marketing strategy.

Email marketing can be effective in helping you reach your marketing and sales goals. To help you do this more effectively and quickly, why not use an email marketing tool like Mailchimp? It’s one of the top tools that can help you create winning email campaigns.

To minimize manually sending emails to each person in your mailing list, you can maximize the automation options of this tool. When you want to cut down the processes even more, Mailchimp has a generative AI feature called Intuit Assist to create more personalized content at scale. Another great feature of availing of a Mailchimp plan? More insights and analytics! They provide the reports you need to analyze campaign performance and help fine-tune future efforts.

5. AdRoll

If you want to run ads and manage campaigns in one AI-powered place, AdRoll is a suitable option. This platform helps you launch and manage ad campaigns with features including lookalike and demographic targeting.

AdRoll also supports cross-channel measurement and attribution, letting you see the performance of each effort across various channels. This gives you a more comprehensive view of which campaigns are working and which ones need to be reassessed.

A digital marketing virtual assistant can help you navigate AdRoll and your campaigns. Learn more by booking a free consultation call with our Growth Experts.

 

AI tools for marketers

 

6. GPT-3.5

When ChatGPT came out, it’s safe to say that people started paying more attention to the practical uses of AI. This form of generative, text-based AI provides text responses to prompts. Because the format is conversational, users can provide their feedback to improve the tool’s future responses. For example, you can ask the bot to try generating a new response with additional information or rewriting the previous output using a different tone.

Not all prompts can get you the answers you want. ChatGPT is a smart tool, but it still needs substantial input from you for it to provide the best output. Are you a marketer looking to try generative AI to support your brand’s efforts? Then there are some AI prompts from across the web you can test out:

  • A seasonal IMC or integrated marketing campaign: “Answer as a marketing expert. You are creating an integrated marketing campaign for <describe your business>. The recommendations should be relevant to the <time or season> and effective for customers in the <city/state> area. The campaign should contribute to <marketing goals like increasing awareness and website traffic>.”
  • Blog post ideas: “Suggest ten blog post titles for a <type of business>. The title should not exceed 60 characters and should have the keyword <insert target keyword>.”
  • Short-form videos: “Draft a script for a TikTok video for a new product launch. The goal is to raise awareness of the launch and to create buzz around the new product and its features. The video length should be <video length in minutes or seconds>. Here are some key details:
    • Brand and product
    • Description of the product or service (FAB or Features, Advantages, and Benefits)
    • Target customer”
  • Repurposing content: “Answer as a content writer for a <business type> company. I am sending the transcript of the keynote speech made by the <designation> of the company. Create a 500-word press release about this speech based on the details of the transcript. The tone should be <required brand tone>. Wait for me to send the transcript before writing the press release.”
  • Email subject line: “I need five options for an email subject line that <goal/purpose>. Make sure the tone is <brand tone>. It should not read like a hard sell. Here are the important details:
    • Description of product/service
    • Target audience “

A simple Google search can lead you to other prompts created by marketers and AI prompt engineers. You can also test out your own to see which ones produce the best results for you. Remember: the quality of the prompt matters if you want to get quality output.

 

Best practices and things to consider

  • Equip yourself with the right knowledge

Gary Vaynerchuk, more popularly known as Gary Vee, is a content marketing guru, businessman, author, and more. He encourages readers to avoid becoming “headline readers” and instead “spend at least 20 hours to understand… what’s going on in AI.”

You don’t have to be a full-fledged tech expert to know the practical uses and consequences of AI. But it’s crucial for business owners to find the time to learn how AI tools can help their business succeed. Having sufficient background on what AI is and what it can do will also be useful when training employees to use such tools effectively and responsibly.

  • Proofreading is a must.

Whether you’re using AI for short captions or long-form content, you always need to proofread. This is good practice to catch any inconsistencies in the flow of the text. You can also correct any clunky grammar and syntax that can turn off your audience. It’s important to never skip proofreading, as you want to make sure that whatever you post or use is aligned with what you’re trying to communicate as a brand.

  • Always check the facts.

ChatGPT includes a disclaimer for its users, saying that the tool may still “produce inaccurate information about people, places, or facts.” But even without this notice, it’s still important to always do your due diligence when it comes to using any tool, with or without AI. Doing so will help protect your credibility and avoid any potential legal complications due to inaccuracies or fallacies.

“It pays to be thorough, especially when it comes to numbers,” suggests 20four7VA Accounting Manager Ianthe Seno. “You can avoid plenty of financial and legal consequences that you can avoid just by doing your due diligence.” This is also applicable when it comes to AI. When using AI tools for analytics and forecasting, it’s best not to take everything at face value. Consider comparing these insights with historical data as a way to measure feasibility.

 

In summary

AI is definitely here to stay. It’s best to educate yourself now before it’s too late. If you haven’t started yet, it’s time to test out what AI can do for your business, including your marketing efforts. Hopefully, the above tools and best practices can help kickstart your journey with AI for marketing.

And as you integrate the power of AI into your business, don’t forget to stay tethered to reality. This means equipping yourself with the proper knowledge to navigate this tech better. It also means fact-checking and proofreading any AI-generated output to protect your brand credibility and reputation.

Looking for more cost-effective solutions for small businesses? Talk to our Growth Specialists today!

 

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HR Pros are Taking Calculated Steps Towards Using AI Tools

HR Pros are Taking Calculated Steps Towards Using AI Tools

 

The road ahead seems to be paved by artificial intelligence (AI). There are plenty of practical uses of this technology—ChatGPT being the current face of the AI movement, but there are also people who are shying away from such tools because of the potential risks. And the wariness is understandable.

However, turning away from AI without thoroughly assessing the benefits and looking into best practices can be detrimental not only to one department but the organization as a whole. Human resources (HR) plays a big role in acquiring the right talent, building a positive company culture, and working toward future organizational success. Not taking advantage of AI for human resources can be a costly mistake.

 

Benefits of AI for the Human Resources Industry

As has been proven over and over since ChatGPT became available for public use, utilizing AI tools benefits businesses in various ways. But Carol Kiburz, VP of HR for Halff, stressed the importance of AI specifically for HR practitioners. During her speaking engagement at the SHRM Annual Conference & Expo 2023 in Las Vegas, she acknowledged that AI has its drawbacks. But if HR professionals can use AI responsibly and in a way they’re comfortable, they can be “more knowledgeable, nimble, and gain a seat at the table.”

Here are some projects where AI, with the proper usage guidelines, can be a helpful tool for HR teams:

  • Training Manuals
  • Email Templates
  • General Announcements
  • Employee Onboarding Tools
  • Candidate Screening
  • Employee Assistance
  • And more

 

Reasons for Reluctance to Embrace AI

Despite the numerous benefits that AI can offer (e.g., speed, productivity, etc.), there are still people who are wary of AI tools. These are some of the top reasons for HR professionals’ wariness about AI for human resources, particularly generative AI tools like ChatGPT:

Lack of Sources

Unlike search engines, ChatGPT responses don’t include sources. This popular AI tool scrapes the internet for answers at a lightning-fast speed, but the responses can be filled with errors. In the HR world, these mistakes can affect a company’s credibility and even cause negative employee or candidate experiences.

Job Loss Fears

AI tools can do some routine tasks relatively faster and more efficiently than humans. And while AI cannot replace the experience and critical thinking skills of seasoned HR specialists (yet!), the advanced leaps in AI are enough to make many employees worry about job security.

Legal Risks

There are also worries about legal risks, given the lack of sources and the possibility of erroneous AI-generated text. And without the right usage guidelines, employees are also at risk of violating privacy or copyright laws. Those who are worried about the legal repercussions of such violations are understandably shying away from utilizing AI tools for business processes.

Data Security Issues

There have been multiple reports about employees unknowingly breaking data privacy rules by using confidential information on tools like ChatGPT. Big corporations like Samsung experienced this first-hand when they temporarily lifted their ban on the tool. This mistake can be costly, especially for companies that have highly confidential business and customer information.

 

Taking a Step Forward: Using AI Responsibly

Utilizing AI for human resources can make processes like sourcing the right talent, engaging with employees, and developing a solid company culture easier and more cost-effective. Yes, it does come with some drawbacks and can have serious repercussions, so the wariness towards its adoption is understandable. But the potential risks should not freeze progress.

Instead of completely turning away from technology, HR experts should assess the risks thoroughly. Doing so can help them set up the right guidelines and parameters for the responsible use of AI tools. For example, training recruiters to avoid using certain prompts for candidate screening software can help prevent gender bias and support equal-opportunity hiring initiatives.

 

Navigating Artificial Intelligence: A Balanced Approach

AI tools may be smart, but they still depend on the input of humans. That means they can only be as good as the people navigating them. And when they do have errors or violate rules, it is up to humans to correct them. As such, companies should provide the right training for workers who will be using AI tools. Additionally, setting up internal guidelines and standards is crucial to using AI responsibly as a company.

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